I am a free user but I attend meetings hosted by a Licensed user. You can find your account owner’s name or Account Support Information on your Account Profile. How can I contact my account owner/admin? There is no limit to how many meetings a Basic user can host however, if you prefer to avoid a meeting timeout at 40 minutes, upgrade to a Pro account or contact your account owner/admin to assign a license and remove the 40-minute limit from all future meetings. What can I do if I need more than 40 minutes for my meetings? This already affects all 1:1 meetings hosted on and after by Basic users on Free and Free (Credit Card Verified) accounts, including instant meetings, scheduled meetings, and their Personal Meeting Room (PMI). Yes, this will affect all 1:1 meetings hosted on and after Jby Basic users on paid accounts, including instant meetings, scheduled meetings, and their Personal Meeting Room (PMI). Frequently asked questions Does this affect already scheduled meetings? Users can confirm their Zoom account type on their Profile page. Please note that if you created your own Free Basic Zoom account using your company email, this change could impact you. This change was implemented for Basic users on Free and Free (Credit Card Verified) accounts on May 2, 2022. This includes 1:1 meetings, group meetings, and Personal Meeting Rooms.
This change creates a uniform 40-minute meeting duration limit for all meetings hosted by Basic (free) users on all account types. On July 15, 2022, Zoom is changing the meeting duration limit for 1:1 meetings hosted by Basic (free) users on paid accounts to 40 minutes.
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